Support Center

Mobile Compatibility 3

• Using Strap with mobile via Bluetooth (wired headphones)
• Using Strap with mobile via Aux Cable (wired headphones)
• Using Strap & wireless headphones with mobile via Bluetooth

Audio/Sound Troubleshooting 0

Bluetooth General Troubleshooting 3

• My Strap is continuously in pairing mode
• Strap and Bluetooth headphones are not In sync
• What is the Strap's Bluetooth PIN Code?

Accessories 2

• How to store Strap in its carrying pouch?
• What is the sport pouch meant for?

General 9

• I get a '10% low battery' notification via my phone's Bluetooth, although I've fully charged my Strap
• Strap's play time (battery)
• How long is my Woojer Strap's battery life?
• My Strap takes a long time to charge. Why is that?
• My Strap is getting hot, is this okay?

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Device Compatibility 0

Battery and Charging 0

Oculus Rift Solutions 3

• Connecting Strap to Oculus VR via PC with Aux Cable (wired headphones)
• Connecting Strap to Oculus VR via PC with Bluetooth (wired headphones)
• Connecting Strap to Oculus VR via PC with Bluetooth (wireless headphones)

HTC Vive Solutions 3

• Connecting Strap to HTC Vive headset via Aux cable (wired headphones)
• Connecting Strap to HTC Vive VR via PC with Aux Cable (wired headphones)
• Connecting Strap to HTC Vive VR via PC with Bluetooth (wired headphones)

Gear VR 3

• Connecting Strap to the Gear VR headset via Bluetooth (wired headphones)
• Connecting Strap to the Gear VR headset via Aux cable (wired headphones)
• Connecting Strap to Gear VR Headset via Bluetooth (wireless headphones)

Steam VR 1

• Using Strap and VR headphones simultaneously (wireless connection)

Xbox Compatibility 10

• Best intensity when using Strap with Xbox
• Connect Strap to Xbox remote via Aux cable (wired headphones)
• Connect Strap to Xbox remote via Bluetooth (wired headphones)
• Connect Strap to Xbox remote via Bluetooth (wireless headphones)
• Connect Strap to Xbox remote via Aux cable (external speakers)

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PS4 Compatibility 11

• Best intensity when using Strap with PS4
• Connect Strap to PS4 remote via Aux cable (wired headphones)
• Connect Strap to PS4 remote via Bluetooth (wired headphones)
• Connect Strap to PS4 remote via Bluetooth (wireless headphones)
• Connect Strap to PS4 remote via Aux cable (external speakers)

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TV Compatibility 5

• Connect Strap to TV via Aux Cable (Wired Headphones)
• Connect Strap to TV via Bluetooth (Wired Headphones)
• Connect Strap to TV via Bluetooth (Wireless Headphones)
• Connect Strap to TV via AUX Cable (External Speakers)
• Connect Strap to TV via Bluetooth (BT External Speakers)

Surround Sound Compatibility 4

• Connect Strap to Receiver/Amplifier via Aux (With Headphones)
• Connect Strap to Receiver/Amplifier via Bluetooth (With Headphones)
• Connect Strap to Receiver/Amplifier via AUX (No Headphones)
• Connect Strap to Receiver/Amplifier via Bluetooth (No Headphones)

PC Connectivity 0