Troubleshooting

Everything is connected properly but I can only hear the music. I feel no haptics.
As Woojer Edge is driven by sophisticated software, this may be caused by a software "glitch". It can happen for example when switching the audio ...
Fri, 26 Jun, 2020 at 3:10 PM
My Woojer rattles
Woojer Edge shouldn't rattle. However, if the audio input is too strong - this can happen. In this case, you should lower the output volume of the sour...
Fri, 26 Jun, 2020 at 3:24 PM
I'm trying to charge my Edge but I just a blinking red light
As Woojer Edge is driven by sophisticated software, this may be caused by a software "glitch". It can happen for example when switching the audio ...
Fri, 26 Jun, 2020 at 4:14 PM
I can't turn my Edge off
As Woojer Edge is driven by sophisticated software, this may be caused by a software "glitch". It can happen for example when switching the audio ...
Fri, 26 Jun, 2020 at 4:15 PM
I can't pair my Woojer Edge with a Bluetooth device
If you're having troubles with pairing your Woojer Edge with a Bluetooth device, please follow these steps: Make sure your Woojer Edge is turned off....
Sun, 5 Jul, 2020 at 10:53 AM
I can't charge my Vest Edge
Please make sure you charge your Vest Edge with the provided fast-charger that came with it! Note: The USB-C port can be used for charging too, as long ...
Thu, 16 Jul, 2020 at 1:25 PM