If your Strap cannot be turned on or off, or if it doesn't respond to the pressing of buttons, you will need to perform a hard reset. This operation disengages the battery, letting you reset your Strap.

Follow these steps to hard-reset to your Strap:

  1. Disconnect any cables connected to the Strap.
  2. Find the small hole, located to the left of the audio-in port.
  3. Insert a tiny pin to the hole and press the inner button for one second. Release the pin.
  4. Turn on your Strap.