We want you to be totally psyched by our products. If for any reason, within 30 days of receiving your order, you are unsatisfied with a purchase made on Woojer.com, you may return it to us for a refund. No questions asked!
Refunds will be processed within 3 business days from when the product(s) were accepted by our warehouse. You will receive the refund by the same payment method with which you made your order (e.g. credit card or PayPal)
- Returned product(s) must be placed in the ORIGINAL box, including the device, cables, pouch, instructions and all accessories originally included with your purchase. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under our Money Back Guarantee.
- Associated shipping fees or any any taxes paid (such as state, customs, or VAT) are not refundable.
- Shipping charges and the risk of loss or damage to the returned product(s) while in transit back to Woojer Inc. are your responsibility.
- If you return a product to Woojer (a) without a return authorization number or (b) without all parts and accessories originally included with your purchase, Woojer retains the right to either refuse acceptance of such return or charge you a restocking fee of 15% of the original price of the product(s) or the retail value of the missing parts and accessories, whichever is higher.
To receive an RMA number, please send an email to firstname.lastname@example.org